Packing
Scan the order or AWB, record the pack and complete. The video is linked to order and operator automatically.
MerchantAxis ProofLive / Beta
Every order packed. Every return opened. Every event provable.
Record warehouse video against the order, store it in the cloud and retrieve the exact evidence in seconds when something goes wrong.
MerchantAxis Proof
Operational state
In control
Source1,248
Exceptions37
Ready97%
Capture
The recording is only useful if you can find it.
Returns
Scan before opening, record unboxing and inspection, and attach the event to the original order.
Retrieval
Search the evidence the way operations teams think.
Find recordings by order ID, AWB, SKU, date, warehouse, user or event type. Open the video with its operational metadata—not a folder of timestamps.
Retention
Keep high-value evidence accessible without keeping everything hot forever.
Configure lifecycle rules by business need. Recent evidence stays immediately accessible; older recordings can move to lower-cost tiers where supported.
Control
A warehouse system, not a camera roll.
Locations & users
Organize operators, devices and pack stations by warehouse.
Audit history
See who captured, viewed, shared or retained each event.
Storage controls
Set permissions, lifecycle rules and retrieval expectations.
Evidence in motion
Scan. Record. Index. Retrieve.
Interactive workflow
Order recognized
AWB · MA281904772
Mumbai WH · Station 08
FIELD_1
FIELD_2
FIELD_3
FIELD_4
Operation status
82%
workflow complete
Every state stays tied to its source, operator and output version.
Operational ROI
What is untraceable evidence exposing?
Use your assumptions
Illustrative monthly opportunity
₹37,800
A directional estimate from your inputs—not a savings guarantee or customer benchmark.
Clear answers
Before you ask.
Does video guarantee that a claim is accepted?
No. MerchantAxis organizes operational evidence but cannot guarantee adjudication by marketplaces, couriers or other third parties.
Which devices can operators use?
The capture experience is designed for practical web-capable pack-station and mobile devices. Confirmed hardware support is agreed during implementation.
How long is evidence retained?
Retention depends on the selected operating policy and storage plan; the product is designed to make those rules explicit.
Start where the pain is